Frequently Asked Questions
- Delivery options
- Payment options
- Sending us an enquiry
- Steps for purchasing items
- Purchasing items for someone else (Gifts)
Cash on Delivery is only available in Lagos, we have special arrangements for purchases outside lagos.
- You can pay for items using one of the following methods:
- Payment in store: simply walk into the store to pay and pick up your items.
- Paying into our bank account: once you have completed your purchase and you decide to pay using this method, you would receive a message containing instructions detailing how to complete your purchase. Please ensure you pay the total of your purchase to our account, quoting the Order ID.
- Cash on delivery: if you decide to pay using this method, please have your complete cash at hand on the expected day of delivery.
- You can receive your items using one of the following delivery options:
- Pick up in store: to do this, you must provide the following as proof of purchase: the confirmation of purchase email sent to you after completing your purchase and a valid national ID card such as Drivers license, International passport. PLEASE BE AWARE, THE NAME ON THE ID CARD MUST APPEAR ON THE CONFIRMATION EMAIL RECEIVED.
Purchasing items for someone else.
- If you would like to purchase items for your dear ones, ensure that on the checkout section, you provide the collectors name as this would be required for delivery.
Steps for purchasing items.
- Go to the appropriate category (Example: makeup).
- From the list of items, add the item you want to the basket by selecting the appropriate quantity and shade if applicable.
- Repeat steps one and two if you wish to add items from other categories.
- Once you are done selecting all your items. Click on the menu your basket to review your selections.
- Click on the proceed to checkout to enter your personal information.
- If you will like the item to be delivered to someone else please select the option that says change delivery address.
- Select the appropriate delivery and payment options to complete your purchase.
Send us an enquiry or purchase feedback by filling out the form below.
We would try to respond within the shortest possible period.